Terms & Conditions

These Terms and Conditions ("Terms") govern your use of services provided by MW Global ("we", "us", or "our"). By accessing or using any of our information technology services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

About MW Global

MW Global is a leading technology solutions provider specializing in end-to-end digital transformation services. Founded with a mission to bridge the gap between complex IT systems and practical business needs, we serve startups, SMEs, and large enterprises across various industries including finance, logistics, healthcare, and e-commerce.

Our service portfolio includes full-cycle software development, custom web and mobile app development, system integration, IT infrastructure consulting, cybersecurity solutions, cloud deployment, and managed support services. With a focus on innovation, security, and performance, we aim to help clients optimize operations, enhance user experience, and achieve digital growth.

1. Services

MW Global offers IT-related services including but not limited to:

• Custom software and application development
• Web and mobile app development
• Cloud architecture and DevOps implementation
• UI/UX design and frontend engineering
• IT strategy and digital transformation consulting
• Cybersecurity assessments and implementation
• Maintenance, upgrades, and managed services

Details of the services and deliverables will be specified in individual contracts or project agreements.

2. User Obligations

Clients agree to:

• Provide complete and accurate project requirements and documentation
• Maintain active communication during the development lifecycle
• Ensure timely approvals and feedback on deliverables
• Not use our services for unlawful, harmful, or abusive purposes

MW Global reserves the right to suspend or terminate services if clients breach any of the above obligations.

3. Intellectual Property

Unless otherwise agreed in writing, all software code, designs, documentation, and intellectual assets produced by MW Global shall remain the property of MW Global until full payment has been received. Upon settlement, ownership rights shall be transferred as defined in the agreement. We may retain rights to use components, templates, or frameworks developed in-house.

4. Confidentiality

MW Global treats all client data, project specifications, and trade secrets as strictly confidential. We will not share or disclose such information to third parties without prior written consent, unless required by law or regulatory authorities.

5. Payment Terms

Payment terms will be defined in each proposal or contract. Standard terms include a deposit before commencement, milestone-based billing, or full payment upon delivery. Late payments beyond the due date may result in service delays, access restrictions, or late fees as outlined in the agreement.

6. Limitation of Liability

MW Global is not liable for:

• Loss of profits, data, or business opportunities
• Indirect or incidental damages
• Issues arising from third-party tools, APIs, or platforms used in development

Our liability in any matter is limited strictly to the amount paid by the client for the related service.

7. Termination

Either party may terminate the agreement by providing written notice if the other party breaches the terms and fails to rectify the issue within 14 working days. Upon termination, all pending deliverables, payments, and intellectual property ownership shall be resolved as per contract terms.

8. Governing Law

These Terms and any disputes arising from them shall be governed by the laws of Malaysia. Legal proceedings will be held in courts within Malaysia's jurisdiction.

9. Amendments

MW Global may revise these Terms from time to time. Clients will be notified of any material changes via email or website updates. Continued use of our services after updates constitutes acceptance of the revised Terms.